1.1 Theory Experience Introduction

1.2 Explain the role and function of network components – Endpoints

1.3 Explain the role and function of network components – DNA Center Controller

1.4 Explain the role and function of network components – Wireless LAN Controller (WLC)

1.5 Explain the role and function of network components – Access Points (APs)

1.6 How to read a network diagram?

1.7 Practical Experience

2.1 Theory Experience Introduction

2.2 Compare physical interface and cabling types – Single mode fibre, Multimode fibre, and copper

2.3 Compare physical interface and cabling types – Connections (Ethernet shared media and point-to-point)

2.4 Practical Experience

3.1 Theory Experience Introduction

3.2 Describe the switching concepts – MAC Learning and Aging

3.3 Describe the switching concepts – Frame Switching and Flooding

3.4 Describe the switching concepts – MAC Address Table

3.5 Practical Experience

4.1 Theory Experience Introduction

4.2 Overview of Communication Models (Host-To-Host Models)

4.3 Overview of Open Systems Interconnection (OSI) Model

4.4 Overview of TCP/IP Communication Model

4.5 Comparison between TCP/IP and OSI Models

4.6 Overview of Transmission Control Protocol (TCP)

4.7 Overview of User Datagram Protocol (UDP)

4.8 Compare Transmission Control Protocol (TCP) to User Datagram Protocol (UDP)

4.9 Practical Experience

5.1 Theory Experience Introduction

5.2 Verify IP parameters for client operating system (OS) (Windows, MAC OS, and Linux)

5.3 Practical Experience

6.1 Theory Experience Introduction

6.2 Describe Cisco Discovery Protocol (CDP)

6.3 Describe Link Layer Discovery Protocol (LLDP)

6.4 Explain Virtualization Fundamentals (Server Virtualization)

6.5 Explain Virtualization Fundamentals (Containers)

6.6 Explain Virtualization Fundamentals (Virtual Routing and Forwarding (VRF))

6.7 Practical Experience

7.1 Theory Experience Introduction

7.2 Explain the role and function of network components – Next – Generation Firewalls and Intrusion Prevention System (IPS)

7.3 Explain the role and function of network components – Layer 2 and Layer 3 Switches

7.4 Explain the role and function of network components – Routers

7.5 Architecture of Network Devices

7.6 Practical Experience

8.1 Theory Experience Introduction

8.2 Explain the role and function of network components – Servers

8.3 Explain the role and function of network components – Power over Ethernet (PoE)

8.4 Practical Experience

9.1 Theory Experience Introduction

9.2 Network Topology Architecture – On-premises (Local Area Network) & Cloud

9.3 Network Topology Architecture – Small office / home office (SOHO)

9.4 Network Topology Architecture – Wide Area Network (WAN)

9.5 Practical Experience

10.1 Theory Experience Introduction

10.2 Describe duplex communication including half and full duplex

10.3 Identify interface issues such as duplex mismatch and speed mismatch

10.4 Identify cable issues such as collisions and errors

10.5 Describe other networking issues and troubleshooting tools and methods

10.6 Practical Experience

11.1 Theory Experience Introduction

11.2 Overview of IPv6

11.3 Describe IPv6 Unicast Address Type (Global, Unique Local, and Link local )

11.4 Describe IPv6 Anycast Address Type

11.5 Describe IPv6 Multicast Address Type

11.6 Describe IPv6 Modified EUI 64 Address Type

11.7 Practical Experience

12.1 Theory Experience Introduction

12.2 Describe IPv4 addressing including address structure, headers, and classes

12.3 Describe IPv4 subnetting including subnets, subnets masks, numbering systems, and conversion between decimal and binary systems

12.4 Describe the need for private IPv4 addressing

12.5 Practical Experience

13.1 Theory Experience Introduction

13.2 Determine how a router makes a forwarding decision by default (Longest prefix match, Administrative Distance, and Routing protocol metric)

13.3 Describe Default Static Route

13.4 Describe Network Route

13.5 Describe Host Route

13.6 Describe Floating Static Route

13.7 Describe the purpose, functions, and concepts of first hop redundancy protocols (FHRP)

13.8 Hot Standby Router Protocol (HSRP)

13.9 Practical Experience

14.1 Theory Experience Introduction

14.2 Describe the concept of Virtual LAN (VLAN)

14.3 Overview of switch trunk ports

14.4 Describe 802.1Q encapsulation method

14.5 Describe the concept of default native VLAN

14.6 Overview of switch access port including data and voice

14.7 Practical Experience

15.1 Theory Experience Introduction

15.2 Overview of Network Design & Architecture

15.3 Cisco Enterprise Architecture

15.4 Network Topology Architecture – Spine – Leaf

15.5 Cisco Application Centric Infrastructure (ACI)

15.6 Network Topology Architecture – Three – Tier

15.7 Network Topology Architecture – Two – Tier

15.8 Practical Experience

16.1 Theory Experience Introduction

16.2 Dynamic routing protocols

16.3 Path (Route) Selection

16.4 Interpret the components of routing table

16.5 Link-State Routing Protocols and Data structures

16.6 Open Shortest Path First version 2 (OSPF v2) overview

16.7 OSPF Neighbour Adjacencies, Neighbour states and point-to-point links

16.8 OSPF Cost Calculations

16.9 Designated Router (DR) and Backup Designated Router (BDR) election process

16.10 Practical Experience

18.1 Theory Experience Introduction

18.2 Define key security concepts (threats, vulnerabilities, exploits, and mitigation techniques)

18.3 Describe security program elements (user awareness, training, and physical access control)

18.4 Compare authentication, authorization, and accounting concepts

18.5 Define Access Control List Concept (ACL)

18.6 Describe Standard and Extended Access Control Lists (ACLs)

18.7 Practical Experience

19.1 Theory Experience Introduction

19.2 Explain the role of DHCP and DNS within the network

19.3 Explain the function of Simple Network Management Protocol (SNMP) in network operations

19.4 Describe the use of syslog features including facilities and levels

19.5 Describe the capabilities and function of TFTP/FTP in the network

19.6 Practical Experience

20.1 Theory Experience Introduction

20.2 Describe the concept of Network Address Translation (NAT)

20.3 Describe the concept of Quality of Service (QoS) including classification, marking, queuing, congestion, policing, and traffic shaping

20.4 Explain the forwarding per-hop behaviour (PHB) for QoS

20.5 Practical Experience

21.1 Theory Experience Introduction

21.2 Overview of Network Address Translation (NAT) Terminology

21.3 Overview of Network Address Translation (NAT) Types including Dynamic NAT and Port Address Translation (PAT)

21.4 Describe the benefits and limitations of Network Address Translation (NAT)

21.5 Practical Experience

22.1 Theory Experience Introduction

22.2 The Importance of Time in Network Management and Security

22.3 Overview of System Clock Types – Software Clocks & Hardware Clocks

22.4 Overview of Network Time Protocol (NTP)

22.5 Practical Experience

23.1 Theory Experience Introduction

23.2 Describe the threads related to network devices

23.3 Describe device access control using local passwords

23.4 Practical Experience

24.1 Theory Experience Introduction

24.2 Restrict Remote Management Access with Access Control List (ACL)

24.3 Practical Experience

25.1 Theory Experience Introduction

25.2 Describe security password policy elements, such as management, complexity, and password alternatives (multifactor authentication, certificates, and biometrics)

25.3 Describe IPsec Framework

25.4 Describe Virtual Private Network (VPN) including site-to-site and remote access VPNs

25.5 Describe DHCP Snooping

25.6 Describe Dynamic Address Resolution Protocol (ARP) Inspection (DAI)

25.7 Practical Experience

26.1 Theory Experience Introduction

26.2 How Automation Impacts Network Management

26.3 Traditional Networks versus Controller-Based Networks

26.4 Explanation of Controller-based, software defined architecture (overlay, underlay, and fabric)

26.5 Cisco Software Defined Access (SDA) – Underlay, Overlay, and Fabric

26.6 Cisco Software Defined Wide Area Network (SD-WAN)

26.7 Traditional Campus Management Versus Management with Cisco DNA Center

26.8 Characteristics of REST-based APIs (CRUD, HTTP verbs, and data encoding)

26.9 Components of JavaScript Object Notation (JSON) encoded data

26.10 Capabilities of configuration management mechanisms such as Puppet, Chef, and Ansible

26.11 Basics of Python Language & Version Control System (VCS)

26.12 Practical Experience

27.1 Theory Experience Introduction

27.2 Wireless LAN (WLAN) devices – Access Point (AP) & Wireless LAN Controller (WLC)

27.3 Types of Wireless Networks

27.4 Service Set Identifier (SSID)

27.5 Cisco Wireless Architecture & Access Point (AP) modes

27.6 Control and Provisioning of Wireless Access Points (CAPWAP)

27.7 Physical Infrastructure Connections of WLAN components (AP, WLC, access/trunk ports, and Link Aggregation [LAG] )

27.8 Access Point (AP) and Wireless LAN Controller (WLC) Management access connections (Telnet, SSH, HTTP, HTTPS, console, and TACACS+ / RADIUS)

27.9 Nonoverlapping wireless channels

27.10 Encryption and security protocols such as WPA, WPA2 and WPA3

27.11 Practical Experience